How cloud infrastructure and dynamic routing optimized deliveries and boosted driver satisfaction.
BUSINESS CHALLENGE
Better Trucks, a premier last mile delivery company, focuses on technology-driven solutions and customer satisfaction to deliver packages faster and at a better price than other national brands. Catering to large retailers, e-commerce companies, and fulfillment centers, the company delivers packages across 20 states, spanning from New York to the Midwest to Texas.
To better serve their customers, Better Trucks strove to refine their last mile delivery services and expand their footprint by tackling key business and IT challenges. By incorporating dynamic mapping and routing capabilities, Better Trucks ensures streamlined delivery processes and timely package arrivals.
BENEFITS
“With a proven track record of building digital solutions, Woolpert Digital Innovations brings a wealth of experience and knowledge that aligns perfectly with our technology program's requirements, ensuring successful implementation and maximizing value delivery. Their expertise in integrating these technologies has been crucial for our project's success, leading to innovative solutions and improved efficiency.”
WORKING WITH WOOLPERT
Due to an extensive expertise and proficiency in both Google Cloud and Google Maps Platform, Better Trucks chose to partner with Woolpert Digital Innovations. With the team’s support, Better Trucks drove transformative change within their infrastructure and addressed challenges more effectively.
Better Trucks Chief Technology Officer Mike Koleno found great value in the partnership, “With a proven track record of building digital solutions, Woolpert Digital Innovations brings a wealth of experience and knowledge that aligns perfectly with our technology program’s requirements, ensuring successful implementation and maximizing value delivery. Their expertise in integrating these technologies has been crucial for our project’s success, leading to innovative solutions and improved efficiency.”
THE SOLUTION
Better Trucks and Woolpert Digital Innovations dramatically enhanced the standard last mile delivery experience for customers. Using Google Cloud’s infrastructure, Better Trucks seamlessly scaled their operations to accommodate the company’s expanding operations, allowing them to serve a larger customer base without compromising the quality of their services. Additionally, the Google Maps Platform integration enabled Better Trucks to incorporate dynamic mapping and routing capabilities into their applications. By leveraging both platforms, Better Trucks stays ahead of the competition and delivers groundbreaking solutions to customers.
Both Google Cloud and Google Maps Platform support Better Trucks’ most critical operations. These technologies are built with robust, reliable infrastructure, ensuring high availability, no disruptions, and minimal downtime for apps and services. The integration of Google Cloud, Google Maps Platform, and other Google services provided Better Trucks with the agility and flexibility needed to adapt to the rapidly changing demand of the logistics industry, ensuring they stay at the forefront of innovation and efficiency while building their last mile technology solutions.
The collaboration between Woolpert Digital Innovations and Google empowered Better Trucks to streamline workflows, enhance the overall end-user experience, and offer quality services to their expanding customer base.
