Delivery startup Ziip tripled its daily delivery capacity by integrating Google Maps and other Google products to improve navigation and streamline operations.
BUSINESS CHALLENGE
Established in 2021, Ziip empowers customers to command their shipping and handling with an innovative map-based navigation system. The company’s vision is to develop a cohesive shipping platform that matches deliveries with drivers already en route to a destination, thereby reducing traffic and carbon emissions. Through features like preferred driver selection, driver chat, premium and scheduled pickup and delivery times, Ziip works to expand their customers’ shopping and business networks, making shipping simpler and more efficient. The company offers a mobile app that is not just a tool for package delivery but a gateway to convenient and sustainable shipping options for all.
To provide the ultimate navigation experience, Ziip sought to enhance its mapping and navigation precision by adopting a solution capable of accurately identifying and mapping routes, while also integrating smoothly with Google’s suite of products to streamline communications and operations.
BENEFITS
“Woolpert’s highly skilled and trained team possesses a deep understanding of real-world applications and business acumen, contributing to their success. Moreover, from our collaboration with every member of their team, they have been accommodating, attentive, and congenial to work with, further enhancing the overall experience.”
WORKING WITH WOOLPERT
Ziip worked with Woolpert Digital Innovations to develop a solution that would enhance their user experience and business operations. “Woolpert’s highly skilled and trained team possesses a deep understanding of real-world applications and business acumen, contributing to their success. Moreover, from our collaboration with every member of their team, they have been accommodating, attentive, and congenial to work with, further enhancing the overall experience,” said David Sullivan, Founder and CEO of Ziip.
THE SOLUTION
Ziip wanted to provide the best navigation experience possible for its users, using the latest APIs and navigation data. This commitment was part of a broader initiative to develop advanced geo-dynamic services, designed to enhance the user experience and optimize navigation and mapping. After choosing Google’s extensive suite of products, Ziip incorporated the Google Maps module into their iOS application seamlessly, ensuring that users had access to efficient and reliable navigation tools.
With Woolpert Digital Innovations’ expertise, Ziip effectively used geo-dynamic services and Google’s cutting-edge technologies to overcome logistical challenges. This led to significant improvements in navigation capabilities and operational efficiencies within the company. The ongoing integration of Google’s navigation APIs played a critical role in this success, as it continuously enhanced Ziip’s platform. Google Maps became integral for Ziip’s service, providing users with smooth navigation, optimized routing, and better communication between drivers and customers. After finalizing the final phase of their Google Maps integration, Ziip saw their maximum daily delivery capacity increase by 300%.
By integrating Google Workspace, Google Cloud Platform (GCP), and other Google initiatives, Ziip streamlined business operations and communications, which increased productivity and cost savings. Ziip’s development team became more efficient after switching to Google Workspace for all their collaborative documentation, increasing their efficiencies by 25% in the first month. The stabilization of Ziip’s infrastructure was another key outcome, along with a more robust and simplified process for incorporating third-party services for debugging and performance metrics.
The comprehensive documentation and opportunities for collaboration provided by Woolpert Digital Innovations has laid a solid foundation for Ziip’s future endeavors. As Sullivan said, “between Woolpert and Google, there is an entire new world of tools that instantly expand the imagination and ambition of your team. Best of all, it is backed up with opportunities to learn, collaborate, create, and share.” Ziip is well-positioned for continued expansion and innovation, with a future goal of moving towards a new mainstream of shipments known as C2B2C where customers ship products from businesses or private entities to themselves or other customers.
