Building a custom interactive map for improved guest experience

Suncadia, a year round resort located in Cle Elum, Washington, builds a custom interactive map with Google Maps Platform.


Suncadia is located in the mountainous city of Cle Elum, Washington. The 6,000+ acre resort is an adventurer’s dream, made up of various lodging options, outdoor activities, unique dining and exclusive amenities. With the resort quickly growing, Suncadia acknowledged the need for an interactive map to replace the PDF resort maps they had offered previously.


  • Ability to customize to include only relevant items on the map

  • Easy-to-use resort map for both internal and external users

  • Simple back-end controls for quick modifications

“I’m not a tech guru. Using Google was so nice because I didn't have to learn something new. I could do it quickly then be able to train someone else easily.”


Suncadia began working with Woolpert Digital Innovations in March of 2021. When asked how her experience has been with the Woolpert Digital Innovations team, Director of Marketing Katie Sheppard stated, “Great — super responsive. They explain things very easily and have been awesome all around. I was super impressed with how Woolpert Digital Innovations took feedback. If I didn’t like something, they weren’t offended but they would make the change and I felt they went over and above addressing the client’s needs and figuring out a solution that worked for us.”


Suncadia began working with Woolpert Digital Innovations, a premier Google partner, to develop a map that was customizable and would help guests and staff easily navigate its large resort.

“The goal was to get Google Maps integrated to make a better user experience so guests could understand what Suncadia is and what we offer in a quick snapshot, while not being taken away from our website,” expressed Suncadia Director of Marketing Katie Sheppard.

Suncadia leverages Google’s dynamic map to provide internal and external users with a familiar, easy-to-use map to explore and filter through on property locations of the resort. Sheppard explained that Suncadia’s reservations team uses the Google map to showcase the resort’s selling points and also help guests get the most of their stay.

With an ever-growing number of vacation rentals, lodging options and amenities, Suncadia was pleased to discover that a combination of Google tools would enable them to make on-the-fly additions and modifications to its custom interactive map. Google Workspace tools like Sheets and App Script empower the back-end team to enter new coordinates and information to be instantly updated and displayed on the external map. The fear of losing data or not scaling properly is eliminated thanks to Google Cloud Storage.

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