Business Challenge
When College H.U.N.K.S. Hauling Junk and Moving realized its mobile platform couldn’t support long-term business growth and success, the company went in search of an accurate, up-to-date and scalable routing platform that could keep up with the ever-evolving mobile environment.
Benefits
- Expanded business operations into Canada
- Increased over 284% in average monthly revenue
- Reduction in call handling time was recorded at 20%
“There is no way we could have done it without an automated solution.”
Working With Woolpert
College H.U.N.K.S. Director of Product Development, Matt Knapp stated that he always receives good professional interactions with Woolpert Digital Innovations. Knapp shared that because the business is constantly growing, it has been helpful having a Google Partner like Woolpert Digital Innovations to quickly project costs.
The Solution
College H.U.N.K.S. discovered Google Maps Platform and quickly said goodbye to the days of manual route and quote calculations. College H.U.N.K.S. began working with Woolpert Digital Innovations, a Premier Google Partner, to implement the most effective mobile app platform.
The team uses the Distance Matrix API to calculate drive time and mileage quickly and effectively, resulting in accurate and consistent customer quotes. Dynamic Maps enables College H.U.N.K.S. to create multiple-address routes that ensure drivers deliver customer belongings to each desired location.
Dynamic Maps also provides drivers with a dashboard displaying daily appointments and routes. Google Maps Platform has also provided College H.U.N.K.S. customers with several helpful tools, including Places Autocomplete, which speeds up address data entry necessary for service. As well as Static Maps API, which provides a visualization of starting and ending points, as well as any stops in between.