How cloud infrastructure and dynamic routing optimized deliveries and boosted driver satisfaction.
Business Challenge
Better Trucks, a premier last-mile delivery company, uses geospatial technology to deliver faster and more reliably across 20 states. To meet growing demand, Better Trucks needed to optimize route planning and streamline proof of delivery (POD) validation. While dynamic mapping improved routing, manually reviewing POD images caused delays and inefficiencies. A scalable, automated solution was needed to address these challenges.
Benefits
3.5x Growth in Delivery Volume: Scaled operations seamlessly to handle rapid growth without compromising service quality.
Real-Time Validation: Automated AI analysis minimized errors and provided faster, accurate feedback to dispatchers.
Improved Efficiency: Reduced manual tasks and operational costs, while rolling out new features 38% faster than before.
“With a proven track record of building digital solutions, Woolpert Digital Innovations brings a wealth of experience and knowledge that aligns perfectly with our technology program’s requirements, ensuring successful implementation and maximizing value delivery. Their expertise in integrating these technologies has been crucial for our project’s success, leading to innovative solutions and improved efficiency.”
- Mike Koleno, Chief Technology Officer, Better Trucks
Working With Woolpert
Due to an extensive expertise and proficiency in both Google Cloud and Google Maps Platform, Better Trucks chose to partner with Woolpert Digital Innovations. With the team’s support, Better Trucks drove transformative change within their infrastructure and addressed challenges more effectively.
Better Trucks Chief Technology Officer Mike Koleno found great value in the partnership, “With a proven track record of building digital solutions, Woolpert Digital Innovations brings a wealth of experience and knowledge that aligns perfectly with our technology program’s requirements, ensuring successful implementation and maximizing value delivery. Their expertise in integrating these technologies has been crucial for our project’s success, leading to innovative solutions and improved efficiency.”
The Solution
Better Trucks partnered with Woolpert Digital Innovations to implement an integrated approach using Google Maps Platform and Google Cloud Platform. Google Maps Platform optimized route planning and real-time navigation, enabling drivers to adapt to changing traffic and ensure timely deliveries.
Google Cloud Platform and Vertex AI automated POD validation by analyzing driver photos in real time for critical details like address visibility and package presence. This reduced the need for manual review, provided instant feedback to dispatchers, and ensured faster delivery confirmations.
The combination of Google Maps and Google Cloud allowed Better Trucks to scale efficiently, maintaining high performance and minimal downtime as delivery volumes grew.
